FAQ

Getting Started

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   How do I get started?

   The first step is to call or email us in order to schedule a complimentary consultation. We will collect some basic information about your project, such as room type, design concept, and time line. Then we'll schedule a meeting with you, at the location where the work will be done.

   At our first meeting, we'll discuss your project, and look at colors and styles. We'll bring a color deck, to help with color choice, as well as sample boards and a portfolio for design ideas. We will take notes and measure the area. If you are interested in only faux and decorative painting or having a custom mural painted, we will provide a written bid for the project within 2 business days. If you require design services, we will discuss your budget and our design fees. A’bella Designs is committed to making every effort to stay within financial parameters and to be up front with design fees.

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   Do you charge a consultation fee?

   The first consultation is free if you live within the San Antonio area. Additional consultations are $40/hour for faux and decorative finishing and $40/hour for interior design. There will be a minimal charge for initial consultations outside of the San Antonio area. Please contact Aimee to discuss fee based on location.

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   Do you work with new construction?

   Absolutely! If your project is new construction, we can look at the blueprint and design plans, or visit the job site, to determine the best course of action. The time frame will fit within the existing build plan of your contractor.

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   How do I get my project on your schedule?

   For faux and decorative finishing, a 50% deposit is required to schedule and begin the project. Interior design projects will depend on what needs to be done and what services you are requiring. Call us as soon as you decide you would like to book a project, since we book up quickly and sometimes have a month or two waiting list.

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   Will I see a sample of my design?

   Yes. We will create a custom sample board or sketch for your project and will not begin with the application until you are happy with, and sign off on, the sample.

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   Do you charge for sample boards and sketches?

   There may be a minimal fee for sample boards, drawing or renderings. These fees are refunded on your final invoice, once the project is complete. We will be glad to discuss this in further detail with you when we meet.

Project Details (for faux and decorative finishing only)

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   What do I need to do prior to the project start date?

   If possible, remove any breakable objects and art work, and store them in a safe location. Please have the furniture placed in the center of the room, and remove wall hangings from the walls. We can assist with this, if you need some help. We will cover the floors and furniture, to avoid any damage.

   Aimee will discuss what type of base coating is required. In some cases it will be necessary to have an area prepared, prior to beginning the project. Any preparation requirements will be discussed and outlined beforehand.

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   Can I use the room while the project is in process?

   Yes you can. We will clean up at the end of each day, and store our supplies in a designated space, for as little disruption as possible.

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   How long does a project usually take?

   Every project and every space is different. Typically, a single room takes between two to three days, and in some cases can take up to a week. The number of layers and difficulty will determine the exact length of the job. Drying time is also something that can't be rushed.

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   Will the walls look exactly like the sample?

   Since the sample board is typically a 1.5 ft. x 2 ft. board, you should expect slight variations. Existing texture can play a role in the overall look as well, but we try to get the sample as true to the project as possible. Keep in mind that this is hand finished unique artwork. We always make sure you are satisfied with the end result.

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   How far will A'bella Designs travel?

   A'bella Designs works primarily in San Antonio, TX and surrounding areas. We are willing to travel with in the South Texas area. Travel expenses can be rolled into your quote.

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   When is payment due?

   A 50% deposit is due in order to book the project. An additional 25% will be due half way through the project. The final payment remaining is due the day the project is completed.